Copy link to clipboard
Copied
Hi Folks,
I don't know what's going on with Adobe apps. I can't get Media Encoder to render. I have nothing but issues with most of the apps loading. I did everything to fix the issues even uninstalling the updates and going back to an earlier version, CC Cleaner, EVERYTHING! I have plenty of RAM. I am on a new IMac.
Does anyone know what the issue is?
Hi, The Dynamic Link Server was defective. I had to get a technical support person to remotely access my computer and fix the issues. Honestly, I love Adobe products but there seems to be alot of issues with downloading the upgrades. Thanks for getting back to me. Everything is working now.
Copy link to clipboard
Copied
Hi there,
We're sorry for the experience. We'd like to get more info to troubleshoot the issue.
Could you share mor details about what's going on?
What are your system info(OS version, RAM, GPU, etc)?
Let us know. We're here to help.
Regards,
Shivangi
Copy link to clipboard
Copied
Hi, The Dynamic Link Server was defective. I had to get a technical support person to remotely access my computer and fix the issues. Honestly, I love Adobe products but there seems to be alot of issues with downloading the upgrades. Thanks for getting back to me. Everything is working now.
Copy link to clipboard
Copied
Ohh! Thanks for keeping us updated. Give us a shout if you get any other issues.
Best,
Shivangi