Participant

Answered

Media Encoder Queue not working

Forum|Forum|7 years ago
November 10, 2018
8 replies
12789 views

Whenever I want to export a project from AE and choose "add to Adobe Media Encoder Queue", nothing happens. This vital function simply does not work.

I can wait forever, nothing loads in the queue. Also manually adding it to the queue doesn't work.
I have a recent MacBook Pro with 16GB ram and I7, I always have the most recent updates. nothing ever helps.
I see this problem being reported all over many forums and have never seen Adobe offer a solution or even recognize the issue.

The only thing that helps is restarting my system and then adding a file to the queue works.

But after working a short period of time on other files, it will not work anymore.

Having to export a big number of files daily, this is becoming a big waste of time and money for my company.

I have had this issue for over a year now and it's becoming such a big problem and frustration that I am considering canceling my subscription and finding alternatives.

Any help is more than welcome.

I apologize if there is another thread going here about this.

Correct answer Werksmikkel

Maybe, just maybe go to ME preference | Media, then clean up mediacachedatebase. Worked for me.

WerksmikkelCorrect answer

Participant

Maybe, just maybe go to ME preference | Media, then clean up mediacachedatebase. Worked for me.

C

calivisualproductions

Participant

And if that doesn't work?

Werksmikkel

Participant

Update the software, get the newest ME.

O

OllyS

Participant

Exactly the same problem here. It can take 4 or 5 restarts before I can export from After Effects to Media Encoder and this is all on the latest 2021 software! Ridiculous.

M

michaelp69191099

Participant

Hi everyone,

I found a solution for me. I normally work on a server. I now downloaded my Folder with all my files to my desktop and added my composition manually from my desktop. I work on a mac with Mojave.

best of luck.

L

leandrogdsantos

Participant

Had the same problem, almost blowed my mind. In my case was the dumbest thing. I dont know how, but I swapped the Queue window for the Watched folder window, as shown on the print screen. Hope it helps.

B

B00ny

Participant

I just smashed my face on the table... I wanted to try this when I realised, that I don't even have the option between those two tabs. So I reseted the workspace... an that was the fix for me... thx a million!

CYBER-ROR

Participant

i try to add item to queue but its waiting so long time and nothing!

CYBER-ROR

Participant

same problem, media encoder queue is not working, it open but noting show on queue, i cannot render anything!

W

WBoisture

Participant

No idea what the issue was, but I did come up with a fix that worked for me.

After trying to add a sequence to the queue several times with nothing showing up, I tried to see if I could add it from inside Media Encoder instead. I went to File > Add Premiere Pro Sequence... and selected my project file. When I did, all of the jobs I had added to the queue previously appeared. That's it. Seems to be working now.

Jason FB

Participant

Yes! Fixed for me!

T

thomasw92303853

Participant

I am here with the exact same problem, on the newly updated premiere and AME that just came out minutes ago.

I cannot queue my projects, not being a ble to use a vital function that I need to keep my workflow moving. Once again adobe dropping the ball with basic fixes while they keep pumping out these "updates"