Media Encoder Queue not working

[ThomasVw]

Whenever I want to export a project from AE and choose "add to Adobe Media Encoder Queue", nothing happens. This vital function simply does not work.

I can wait forever, nothing loads in the queue. Also manually adding it to the queue doesn't work.
I have a recent MacBook Pro with 16GB ram and I7, I always have the most recent updates. nothing ever helps.
I see this problem being reported all over many forums and have never seen Adobe offer a solution or even recognize the issue.

The only thing that helps is restarting my system and then adding a file to the queue works.

But after working a short period of time on other files, it will not work anymore.

Having to export a big number of files daily, this is becoming a big waste of time and money for my company.

I have had this issue for over a year now and it's becoming such a big problem and frustration that I am considering canceling my subscription and finding alternatives.

Any help is more than welcome.

I apologize if there is another thread going here about this.

[philipnederkoorn]

Add to media encoder queue is not working... its opening ME but noting appear so i cannot render my AE compositions for a week now!

[philipnederkoorn]

Something to do with the Dynamic Link Server???

[thomasw92303853]

I am here with the exact same problem, on the newly updated premiere and AME that just came out minutes ago.

I cannot queue my projects, not being a ble to use a vital function that I need to keep my workflow moving. Once again adobe dropping the ball with basic fixes while they keep pumping out these "updates"

[WBoisture]

No idea what the issue was, but I did come up with a fix that worked for me.

After trying to add a sequence to the queue several times with nothing showing up, I tried to see if I could add it from inside Media Encoder instead. I went to File > Add Premiere Pro Sequence... and selected my project file. When I did, all of the jobs I had added to the queue previously appeared. That's it. Seems to be working now.

[CYBER-ROR]

same problem, media encoder queue is not working, it open but noting show on queue, i cannot render anything!

[Jason FB]

Yes! Fixed for me! 

[Jason FB]

Yes! Fixed for me! 

[jerrybig]

Thanks for sharing that fix. I've been using AME since it first came out and didn't realize you could import a Premiere sequence. It worked for me, too!

[CYBER-ROR]

i try to add item to queue but its waiting so long time and nothing!

[leandrogdsantos]

Had the same problem, almost blowed my mind. In my case was the dumbest thing. I dont know how, but I swapped the Queue window for the Watched folder window, as shown on the print screen. Hope it helps.

[B00ny]

I just smashed my face on the table... I wanted to try this when I realised, that I don't even have the option between those two tabs. So I reseted the workspace... an that was the fix for me... thx a million!

[OllyS]

Exactly the same problem here. It can take 4 or 5 restarts before I can export from After Effects to Media Encoder and this is all on the latest 2021 software! Ridiculous. 

[michaelp69191099 · Accepted solution]

Hi everyone, 

I found a solution for me. I normally work on a server. I now downloaded my Folder with all my files to my desktop and added my composition manually from my desktop. I work on a mac with Mojave.

best of luck.

[Werksmikkel · Accepted solution]

Maybe, just maybe go to ME preference | Media, then clean up mediacachedatebase. Worked for me.

[calivisualproductions]

And if that doesn't work? 

[Werksmikkel]

Update the software, get the newest ME.