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Media Encoder sees media as offline and doesn't render

Community Beginner ,
Nov 14, 2021 Nov 14, 2021

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I have a two computer setup. the first computer is my main computer that i use for most things in my life and my second is a sever. the server stores all of the video files locally and is running media encoder with a watch folder. on my main computer i open up premiere pro and create a new project. i then use the video files on the server to edit them. i save the project to my local machine as a backup then i save a copy to the watch folder. Then media encoder on my server renders it leaving my main machine open for other things. This worked fine yeasterday but today when i tried the same thing the exported video had a red error screen saying media offline.

 Capture.PNG

 

I looked up fixes online but everything i have found says to turn of import sequences natively. i tried that it didn't work. i tried rebooting the server that doesn't work. i haven't changed any settings since yeasterday and it worked fine then. Does anyone know how to fix this. 

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Error or problem , Export or render , Watch folders

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correct answers 1 Correct answer

Community Beginner , Nov 14, 2021 Nov 14, 2021

ok i figured it out. if you are working off of a mounted network drive the drive letters need to be the same on the editing rig and the media encoder server. or you can mount a network folder and it seems like it doesn't care.

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Community Beginner ,
Nov 14, 2021 Nov 14, 2021

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Aprently the problem is my network drive letters. On my main machine the server's drive is mounted as a network drive with the letter Z. however on the server the same drive is the uses the letter D. i tried mounting the folder the video files were in on my main machine then used premiere through that network folder instead of the drive and it worked. i am going to try remounting the drive on my main with the letter D to see if that also works i'll update this post when i do. 

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Community Beginner ,
Nov 14, 2021 Nov 14, 2021

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ok i figured it out. if you are working off of a mounted network drive the drive letters need to be the same on the editing rig and the media encoder server. or you can mount a network folder and it seems like it doesn't care.

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Community Beginner ,
Mar 30, 2022 Mar 30, 2022

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What the hell language are you speaking? I have no idea what you said.

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New Here ,
Jan 19, 2024 Jan 19, 2024

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Yeah, I didn't understan what you said at all. Could you break it down a little?

 

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