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Media Encoder Showing Black Screen in Output Preview

New Here ,
Jan 25, 2019 Jan 25, 2019

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Trying to Encode a video that was digitally transferred from a VHS to an MOV. I need it to Encode to MPEG-2 but the file is not encoding only audio when I start the encoder and the output is in black. Picture below. Please and thanks for the help in advance.

Screenshot (1).png

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Adobe Employee ,
Jan 28, 2019 Jan 28, 2019

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Hi

Sorry for your issue. I understand that you are getting blank video after exporting

Have you tried a different format to export?

Please change the video renderer and then try export.

Let us know if it helps.

Thanks,

Shivangi

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New Here ,
Nov 11, 2019 Nov 11, 2019

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when i change video render same error are display in th screen.

plz guide me for this.

 

Capture.PNG

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New Here ,
Oct 29, 2021 Oct 29, 2021

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So nice that no one helped this person. Stellar customer service (Sarcasm)

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Community Beginner ,
Oct 30, 2021 Oct 30, 2021

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Did anyone find a solution?

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Community Beginner ,
Feb 18, 2023 Feb 18, 2023

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nope at least not currently. With the latest versions of premiere I get a render error with old ones I get a black screen

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Adobe Employee ,
Feb 20, 2023 Feb 20, 2023

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Can you share some test media for us to repro?

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