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MEDIA ENCODER STUCK AT CONNECTING TO PROJECT (Composition not importing (preview not available)

Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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i'm using media encoder and after effects for about 4 months and it's working well but sometimes it has problems but all of them were solved. The thing is that lately I tried to export my composition from ae to ame it worked for a while then it got stuck at the middle then i tried to restart it again then It got stuck at CONNECTING TO PROJECT. It was really annoying because I tried my best to edit something for TWO DAYS then it just became like that.... Please help me i highly appreciate your helps ty

TOPICS
Dynamic link , Error or problem , Export or render , Import , Performance

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Adobe Employee ,
Jun 26, 2021 Jun 26, 2021

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Hi there,

 

We appreciate you writing in. Could you specify the version of AE and AME that you're using? 

I found an article related to this issue. Check it out: https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

Let me know if it helps.

 

Regards,

Shivangi

 

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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After Effects CC 2020

Adobe Media Encoder CC 2020

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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It happens again to me right now

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New Here ,
Oct 29, 2021 Oct 29, 2021

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This happens to me all the time too. Same version as you. I have to restart my computer to make it work again!

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Soooooo very frustrating. I know AME worked for me in the past but today it's a hunk a junk! All it does is hang at Connecting to Project....FOREVER. I have no idea what to do.

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New Here ,
Dec 10, 2021 Dec 10, 2021

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Having the same issue, most of the time my comp is not even showing up in Media Encoder, when I add the comp to queue.

Adobe, can you explain to me again, not just why I need TWO programs to be able to choose my export bitrate, but I'm also paying 60€ a month for the software to just not work? 

This issue seems to have been around for over 3 years now and its still not fixed. 
I'm about to lose my mind here 

I JUST WANT TO EXPORT A VIDEO COME ON 

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Community Beginner ,
Aug 02, 2022 Aug 02, 2022

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Same here. It's August 2022 and the same issue. It was working before...

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New Here ,
Sep 21, 2022 Sep 21, 2022

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LATEST

Man, I just wnat to export a mp4 medium qualisty. 

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Adobe Employee ,
Aug 08, 2022 Aug 08, 2022

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Hi MainDivision,

Sorry. Can you verify that you are running version 22.5?

 

Thanks,
Kevin

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