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media offline in media encoder

New Here ,
Jul 27, 2016 Jul 27, 2016

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Hello

I'm trying to export a premier cc sequence via adobe media encoder and somehow it tells me on ME that the rushes are offline.

I tried to clean the media cache both from premier and ME but it didn't help.

Waiting for your reply

regards

Ariel Tamir

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Export or render

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correct answers 1 Correct answer

Explorer , Sep 09, 2016 Sep 09, 2016

I found the solution from another thread. I unticked "Import sequences natively" in the AME general preferences and the problem was solved.

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Explorer ,
Feb 27, 2023 Feb 27, 2023

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Still not solved for me despite suggested fixes, updates, clearing of cache, renaming, unchecking...

 

What a waste of time.

 

Test your updates before subjecting us to the problems.

 

David

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New Here ,
May 18, 2023 May 18, 2023

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Hi

i am having the same problem. When I export normaly there is no issue but when i go through media enconder, all my logos are missing. please help a girl out. 

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New Here ,
Oct 02, 2023 Oct 02, 2023

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My media encoder was working just fine until a week ago - (no updates to either encoder or premiere) When I work in and export from Premiere - all files are online.  When I send it to Media encoder - some of the files are offline - They were all exporting and encoding correclty up until a week ago.

Premieer is CC22.6.2 (Build 2) the offline files are on a removable hard dive - the online files are on the computer hard drive - I have cleared caches, renamed files and folders, selected and deselected seq native import, checked the full disk access - this happend once before a year ago and I had to move all my files to my computer hard drive - what is frustrating is this is a significant amount of data to put on my computer desk top (Thus why it was on seperate drive) and this was working JUST fine up until about a week ago.   

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