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cagdaskara
Participating Frequently
January 20, 2018
Question

Missing codecs H265 (HEVC) in Adobe Media Encoder CC 12.0 (Build 202)

  • January 20, 2018
  • 12 replies
  • 87700 views

Hi.

However, the H265 codec is missing in the Media Encoder program.
This is very important for me. What should I do?

Please help me.

The systems and programs I use are as follows:

- New MacBook Pro Touch Bar (Max. Hardware)

macOS High Sierra 10.13.2

3.1 GHz Intel Core i7

16 GB 2133 MHz RAM

Radeon Pro 560

2TB SSD

- Adobe Media Encoder CC 12.0 (Build 202) (up-to-date)

- Adobe After Effects CC 2018 15.0.0 (Build 180) (up-to-date)

- Adobe Premiere Pro CC 12.0.0 (Build 224) (up-to-date)

12 replies

Show previous replies
K
kunda1er
New Participant
February 10, 2018

Hello,

I'm work on a macbook pro

and i uninstalled several times all my Adobe apps even the creative cloud app and reinstall them, but i still don't see any hevc (h265) codecs anywhere in AME (although i can see it in premier pro cc 2018).

And i have another  problem with the dynamic link between premier pro  cc 2018 and AME: i shot in 10bits with the lumix GH5 codec All-intra  in 4k and when i send my videos from premier pro cc 2018 to AME 2018 to make proxys AME open but  my shots aren't in the queue list.

Someone have an idea ?

    R
    ravenise
    Inspiring
    March 17, 2018

    I'm having the same issue in Windows.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 24, 2018

    Hi cagdaskara,

    Can you try updating to the new version, just released last night?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    mmorabe
    mmorabe
    Participating Frequently
    January 25, 2018

    We are having the same issue, but when trying to update to the new version of Premiere, we get "Update Failed. Unable to move the file. Rename the file and then try again."

    mmorabe
    mmorabe
    Participating Frequently
    January 25, 2018

    We are on the newest Mac Pros, High Sierra. Updates works on Sierra though.

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