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SuperMajinBuuu
SuperMajinBuuu
Participating Frequently
November 26, 2017
Question

YouTube uploading still not fixed!! Can not stay logged in...

  • November 26, 2017
  • 2 replies
  • 1002 views

So as many other users I can't upload to youtube through premiere or AME anymore. Happened after last update. I used that feature on a daily basis, so I would appreciate if Adobe could at least respond to this issue...

Anyone else found a solution yet? I tried everything I can think of..

Might just chat with support tomorrow, see what they can come up with

    This topic has been closed for replies.

    2 replies

    M
    Adobe Employee
    MMeguro
    Adobe Employee
    November 30, 2017

    This looks similar to

    AME 2018 won't stay logged in to Youtube

    I posted a workaround there and am posting here as well.

    "We found an issue here that using old preset from previous version cannot keep you logged into YouTube.

    The workaround is either not to use old preset or to create new preset NOT based on old preset.  If you are creating a new preset in the Preset Browser, please make sure you are not selecting any old YouTube preset under "Based on Preset" menu.

    Hope this helps"

    SuperMajinBuuu
    SuperMajinBuuuAuthor
    Participating Frequently
    November 30, 2017

    Hi. Thanks for the idea. Tried it but didn't work. Also since I recently built a new build with a fresh windows and premiere install I did not have any old presets so I made a new one anyway (not based on a youtube preset).

    M
    Adobe Employee
    MMeguro
    Adobe Employee
    November 30, 2017

    Are you logged in Creative Cloud app?

    Does your system have multiple users?  If so, could you try from an admin user account?

    bucksommerkamp
    Community Expert
    bucksommerkampCommunity Expert
    Community Expert
    November 27, 2017

    Are you seeing errors in the log? If you can post some additional information, that would help...is it encoding and then just dying, or is it generating some sort of message about why it couldn't upload to YouTube?

    SuperMajinBuuu
    SuperMajinBuuuAuthor
    Participating Frequently
    November 27, 2017

    Sometimes I get this error in the log:
    YouTube - The network is not accessible, or the YouTube server is not responding.  Please check your network connection.

    But mostly it's this one:

    YouTube - Not logged in to YouTube

    SuperMajinBuuu
    SuperMajinBuuuAuthor
    Participating Frequently
    November 27, 2017

    Hi SuperMajinBuuu,

    Can you please confirm if the issue that you were facing has been resolved or not?

    Thanks,

    Kulpreet Singh


    No, not yet. Ironically, today I just lost my video 3TB hard drive that I was planning to back up this week. Never am I ever lucky.

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