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A4 scanned docs got squeezed to smaller size.

New Here ,
Mar 13, 2023 Mar 13, 2023

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Recent scanned documents are not adjusted to A4 size but somewhat smaller - A5 or so. Kindly fix. Thank you.

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Android , Manage scanned documents

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Adobe Employee ,
Mar 18, 2023 Mar 18, 2023

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Hi @Nasruddin28846321w9eb,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Have you tried changing the page size, if not automatically selected, to A4? You make take reference from the screenshot attached below.

IMG_4992.jpg

 

Hope this helps.

 

-Souvik.

Community & Social Consultant | Document Cloud | Adobe

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New Here ,
Mar 18, 2023 Mar 18, 2023

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I dont have your page size option but i do have "Resize" option. But eventho i clicked on resize & changed from "Auto Detect" to A4 potrait size, the document is remained squeezed only the paper background became A4 sized. Refer attachments. Still not resolved. Tq

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Adobe Employee ,
Apr 19, 2023 Apr 19, 2023

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@Nasruddin28846321w9eb Sorry for your experience. Before resizing, try going to the crop option and selecting "No Crop."

 

This should disable any automatic cuts or changes to the page size. 

Once done, you can then check on the Resize option to see if you are able to change the page size as per your requirements.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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