Copy link to clipboard
Copied
I have used adobe scan to scan and send PDFs without the links for years.
I click share, then "share a copy" to avoid sharing a link, as usually this just attaches the pdf to the bottom of the email without automated text or a link.
Now it is coming up with this message in the email body, and in the email subject:
"Created and shared using Adobe Scan. Get the app: https://adobescan.app.link/getapp" daa-im="true" daa-ll="https://adobescan.app.link/getapp" - 1" daa-lh="Conversation Page | 14010729 - 14010729 | Original Post | Deep Link"
This is BEYOND ANNOYING.
How can I turn this off please?
Hi @Musa Akkan,
The file-sharing issue has been fixed with the latest version.
Please update the application and let us know if that works.
-Souvik
Copy link to clipboard
Copied
We have removed the entire promotional message, which had the download link.
-Souvik
Copy link to clipboard
Copied
I still get this message. How do I disable this? Before when I click email it attaches the pdf directly, now I get this. I want it like it was before
Copy link to clipboard
Copied
Hi there
I hope this message finds you well, and thank you for reaching out to us!
It sounds like you’re currently trying to share a PDF via email. Instead of sharing it as a link, we recommend sharing it as a copy. To do this, please follow these steps:
This method ensures the PDF is directly attached to the email rather than shared through a link, which can be more convenient for some recipients.
Please give it a try, and let us know if it resolves your issue or if you need further assistance.
Copy link to clipboard
Copied
It's now the last of February 2024, and there is still no "fix". I imagine Adobe does not think they need to fix this. I know this message can be deleted each time I share a scan, but what a pain. For me, this is sufficient to look for another Scan app, and soon, if this is not 'resolved'!
Copy link to clipboard
Copied
The text has already been removed.
Can you please share a screenshot of what you see when sharing the file? This will help us raise this to the dev team for further investigation.
Also, would you mind updating the app to the latest version?
-Souvik
Find more inspiration, events, and resources on the new Adobe Community
Explore Now