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21

Adobe Scan "Share a Copy" now has automated text and adobe scan app link - how to turn this off

New Here ,
Aug 15, 2023 Aug 15, 2023

I have used adobe scan to scan and send PDFs without the links for years.

I click share, then "share a copy" to avoid sharing a link, as usually this just attaches the pdf to the bottom of the email without automated text or a link. 

Now it is coming up with this message in the email body, and in the email subject: 

"Created and shared using Adobe Scan. Get the app: https://adobescan.app.link/getapp" daa-im="true" daa-ll="https://adobescan.app.link/getapp" - 1" daa-lh="Conversation Page | 14010729 - 14010729 | Original Post | Deep Link"

This is BEYOND ANNOYING. 

How can I turn this off please?

TOPICS
Manage scanned documents , Share scanned document
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correct answers 1 Correct answer

Adobe Employee , Aug 26, 2023 Aug 26, 2023

Hi @Musa Akkan,

 

The file-sharing issue has been fixed with the latest version. 

Please update the application and let us know if that works.

 

-Souvik

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Adobe Employee ,
Jan 15, 2024 Jan 15, 2024

Hi @Alex329978567zw9,

 

We have removed the entire promotional message, which had the download link.

 

-Souvik

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New Here ,
Dec 26, 2024 Dec 26, 2024

I still get this message. How do I disable this? Before when I click email it attaches the pdf directly, now I get this. I want it like it was before 

IMG_3649.png

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Adobe Employee ,
Jan 03, 2025 Jan 03, 2025
LATEST

Hi there

 

 

I hope this message finds you well, and thank you for reaching out to us!

It sounds like you’re currently trying to share a PDF via email. Instead of sharing it as a link, we recommend sharing it as a copy. To do this, please follow these steps:

  1. Open the PDF you want to share.
  2. Select the option to share the file.
  3. Choose the "Share as a Copy" option instead of a link.
  4. When prompted, select the email app you use to send the PDF file.

This method ensures the PDF is directly attached to the email rather than shared through a link, which can be more convenient for some recipients.

Please give it a try, and let us know if it resolves your issue or if you need further assistance.

 

 

 

 

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New Here ,
Feb 28, 2024 Feb 28, 2024

It's now the last of February 2024, and there is still no "fix".  I imagine Adobe does not think they need to fix this. I know this message can be deleted each time I share a scan, but what a pain.  For me, this is sufficient to look for another Scan app, and soon, if this is not 'resolved'!

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Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

Hi @stephen35764948tde8,

 

The text has already been removed. 

 

Can you please share a screenshot of what you see when sharing the file? This will help us raise this to the dev team for further investigation.

 

Also, would you mind updating the app to the latest version?

 

-Souvik

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