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A
andreas24587496mtmk
Known Participant
June 19, 2023
Question

Bild wird nicht in Adobe Scan angezeigt

  • June 19, 2023
  • 1 reply
  • 409 views

Hallo, ich habe ein JPEG über Airdrop an das iPhone gesendet. in Fotos wird es angezeigt. In Adobe Scan nicht. Woran liegt das? AS 23.06.06 habe ich neu installiert, das hat nicht geholfen. Das OS ist iOS 15.7.6,  die Bilddatei ist über den unten stehenden Link abrufbar.

 

https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:a825ce63-420c-4dca-abe1-8b229147ab6d

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 26, 2023

    Hi @andreas24587496mtmk,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    When you airdrop a file to your device, the file is stored in temporary storage on the device and needs to be saved to the local storage folder first. Can you try the below steps:

    1. Click the share button after opening the image;

    2. Scroll down to locate the option "Save to Files."

    3. Select the location and save the file;

    4. open Adobe Scan;

    5. Locate the folder and select the file to import.

     

    Hope this helps.

     

    -Souvik

    A
    Andreas30734084jzxy
    Participant
    June 27, 2023

    But there is another way:

    After the first point:
    2. tap the AS icon.

    The picture is then in the AS when you open it.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 27, 2023

    Thanks, @Andreas30734084jzxy, for letting us know that it worked for you.

     

    -Souvik

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