Bulk Download Issue with Adobe Scan

Forum|Forum|2 years ago
December 24, 2023
1 reply
3715 views

I'm encountering a problem with Adobe Scan (latest version as of December 24, 2023).

When I request a download link through the app, it doesn't follow my instructions. Additionally, using Creative Cloud on macOS Sonoma 14.1.2, I am limited to downloading scans one at a time.

The option to download scans disappears when selecting more than one file, which is a significant inconvenience, considering the substantial monthly subscription fee I pay. I would appreciate if some fellow user could please provide a solution for bulk downloading scans. It's impractical to download multiple files individually.

Thanks beforehand, and merry Xmas.

Abambo

Community Expert

You should use Acrobat on a PC. You can select and download from inside Acrobat (here Acrobat DC Pro).

ABAMBO | Hard- and Software Engineer | Photographer

rodrigoe55625431Author

Inspiring

On behalf of the hundreds of thousands of Adobe users with a Mac, I would like to thank you for this tip. I think I am speaking for most if not all of them when I say that we're going to buy a Windows PC right now just to be able to do bulk-download on Acrobat Pro.

C

cfrssh-ca

Participant

Hi @rodrigoe55625431,

As suggested above, Acrobat Pro DC can bulk-download scans.

The other option would be to log in to https://acrobat.adobe.com/link/documents/ and select the Adobe Scan folder, clicking the download button to the right-hand panel popping up (screenshot attached).

Hope this helps.

-Souvik

This was an excellent suggestion. I had used multiple downloads from a PC in mid 2022. Recently, I tried to do the same thing, but download was not an option if I had two or more files selected. After reading Souvik's comment, I tried the acrobat.adobe.com suggestion. It took me a few tries to spot that the link I read, "https://acrobat.adobe.com/link/documents/", differed from the link behind it, "https://assets.adobe.com/cloud-documents/", which did not allow multiple file downloads. I copied the acrobat.adobe.com link text and pasted it as a URL, and... I recognized the page I had used in 2022! Thank you! I will keep a bookmark to that page for future use. It seems odd to have a link like that...

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