Business Card cropping

[efficient_daydream0D45]

when saving business cards as pdf the cards are cropped in half along the length of the card.

This is on iPhoneX if it helps

[Meenakshi Negi]

Hi CarlMcK,

Sorry for the delay in response.

We have tried replicating the issue on our end on the iOS device. However, the application scans and save the complete business card.

Please make sure that you have updated the application to the latest version.

As you have mentioned above, the card gets cropped in half, did you check if it happens when you scan other business cards?

Did you check if the issue occurs on any alternate device?

Would you help us with more details as the issue is not reproducible on our end?

- Share the Adobe Scan version

- OS version on the device

- It would be helpful if you can share the exact workflow and the screenshots for the same.

We will be waiting for the response.

If the issue is resolved, please update the thread.

Regards,

Meenakshi