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Camera bug?

Community Beginner ,
Jul 19, 2025 Jul 19, 2025

I can't take pictures in the iPhone app but I do get the error message 'Set the app to Full Screen mode to use the camera.' How do I solve this?

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iOS
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correct answers 1 Correct answer

Community Beginner , Jul 24, 2025 Jul 24, 2025
Thank you! The issue has resolved itself without any apparent


Artuur Keukeleire
mandaatassistent in het verbintenissenrecht

[cid:b689402b-90c9-4468-a3a8-06b16f849c59]

Onderzoeksgroep Persoon & Vermogen
Venusstraat 23 – 2000 Antwerpen
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New Here ,
Jul 19, 2025 Jul 19, 2025

Hi,

I have the same issue.

did you found a way to solve it?

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Community Beginner ,
Jul 19, 2025 Jul 19, 2025
The same bug also occurs in other apps where I use the camera. So there's probably something wrong with iOS (18.5) but I have no idea how to report this to Apple.
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Community Beginner ,
Jul 19, 2025 Jul 19, 2025

Apparently developers must realign their software with new iOS camera firmware, see full thread on https://discussions.apple.com/thread/256048704 

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Adobe Employee ,
Jul 20, 2025 Jul 20, 2025

Hi @artuur.k,

 

Hope you are doing well. Thanks for reporting this.

 

I will share the above info with the development team for them to investigate further.

 

Meanwhile, please try the steps below and let us know if it helps:

Go to System Settings > Display & Brightness > Display Zoom > toggle the options > come back to settings > go the same location > change it back to the initial settings.

 

Once done, try using Adobe Scan again.

 

Let us know how it goes.


Regards,
Souvik.

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Community Beginner ,
Jul 24, 2025 Jul 24, 2025
LATEST
Thank you! The issue has resolved itself without any apparent


Artuur Keukeleire
mandaatassistent in het verbintenissenrecht

[cid:b689402b-90c9-4468-a3a8-06b16f849c59]

Onderzoeksgroep Persoon & Vermogen
Venusstraat 23 – 2000 Antwerpen
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Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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