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Can I attain my recently deleted scans?

New Here ,
Feb 16, 2021 Feb 16, 2021

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I am not able to get my scans in the cloud as I have deleted scans. So, I request for the regain of the scans.

 

Thank you

Kathan Modh

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Android , Save files

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Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

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Hello @DESTINY5C26 

 

I hope you're doing great.

 

As per my understanding, you lost the files from the application and need help in restoring the documents. Adobe Scan saves the documents as PDF in the Adobe Document Cloud. You may check your saved files over here: -  


Note: If you're not uploading the files to Adobe Document Cloud or saving them to any other location, the files will be deleted permanently. 

It isn't possible to retrieve the files once deleted directly from the application. 

For more information on How to retrieve lost files on the Adobe Scan application, please refer to this article: -

https://community.adobe.com/t5/adobe-scan-discussions/how-to-retrieve-a-deleted-item-in-adobe-scan-m...

 

Let me know if this works.

 

Regards, 

Krutikka

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