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Can't share with PDF. Only can send link ……

New Here ,
Aug 15, 2023 Aug 15, 2023

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为什么不能以PDF的格式发给朋友?试了很多次都是链接的格式??

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Share scanned document

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correct answers 1 Correct answer

Adobe Employee , Aug 16, 2023 Aug 16, 2023

Hi @夫景31696574c91j,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I have shared the information with the team for them to work on a fix.

 

I will update the thread once I hear back from them.

 

-Souvik

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Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

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Hi @夫景31696574c91j,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I have shared the information with the team for them to work on a fix.

 

I will update the thread once I hear back from them.

 

-Souvik

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New Here ,
Aug 16, 2023 Aug 16, 2023

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The same! Pls, it´s really easier to share a pdf as it was before (not a link). Adobe pls a soon solution!! we are paying for this service. Thanks. 

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Adobe Employee ,
Aug 17, 2023 Aug 17, 2023

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Hi @M. Eugenia3171103333dw,

 

The team is already aware of the issue and working on a fix.

 

I will update here once the fix is live.

 

-Souvik

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New Here ,
Aug 23, 2023 Aug 23, 2023

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Still the problem persists using ios app. Not able to share pdf after scaning a document.(we used to share pdf before) easily It sends a link instead of sharing PDF which is not useful.

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Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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Hi @Chief Enginee31836937dv3a,

 

We are aware of the issue, and it will be fixed in the coming update.

 

-Souvik

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New Here ,
Aug 25, 2023 Aug 25, 2023

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Hi, the issue still persists.. 

please resolve 

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Adobe Employee ,
Aug 26, 2023 Aug 26, 2023

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Hi @Ailing318824962s4w,

 

Please update the application to the latest version and let us know if you are able to share the file now.

 

-Souvik

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New Here ,
Aug 28, 2023 Aug 28, 2023

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Hi, now I can do it again! Thanks!!! 🙂

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Adobe Employee ,
Aug 28, 2023 Aug 28, 2023

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Great!

 

Thanks @M. Eugenia3171103333dw, for letting us know.

 

-Souvik

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New Here ,
Jul 31, 2024 Jul 31, 2024

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This problem is back.  I can't find an option to share as an attachment.  I NEVER want to send a document as a link in Adobe.

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Adobe Employee ,
Jul 31, 2024 Jul 31, 2024

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Hi @colinc64333337,

 

Hope you are doing well. Thanks for writing in!

 

I would like to understand your process for sharing a file. Are you using the Email option or Send a Copy to share?

 

Please share a screen recording and the app version number (Home-> Profile-> About Adobe Scan) for further investigation.

 

-Souvik

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