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hi
please i need help because i cant sign in my account
when i try to sign in they give me message they already reset password
they ask for recovery email and i already get code
but they send code to my old number which i cant reach
can you please help
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Hi there
Hope you are doing well and thanks for reaching out.
Please check the steps shared in the help page https://adobe.ly/4gpduR5 and see if that works for you.
Let us know how it goes.
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it didnt work
because i cant sign in when i try i sign in they ask for my old phone
code sent
but i dont have i have just the email
regards