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cant sign in my account

New Here ,
Dec 21, 2024 Dec 21, 2024

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hi 

please i need help because i cant sign in my account 

 

when i try to sign in they give me message they already reset password

they ask for recovery email and i already get code

but they send code to my old number which i cant reach

can you please help

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How to , Modify scanned documents

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Adobe Employee ,
Dec 22, 2024 Dec 22, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

Please check the steps shared in the help page https://adobe.ly/4gpduR5 and see if that works for you.

 

Let us know how it goes.

 

 

Regards
Amal

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New Here ,
Dec 29, 2024 Dec 29, 2024

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LATEST

it didnt work 

because i cant  sign in when i try i sign in they ask for my old phone

code sent

but i dont have i have just the email

regards

omran_5728_0-1735475277478.png

 

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