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4

Dropbox interface GONE

New Here ,
Jul 18, 2023 Jul 18, 2023

Simply, I opened up my app to scan in a BOL for my job, like I do every single day. Today I discovered that my Dropbox interface is gone. There is now no option to save to dropbox.

 

Can anybody tell me what happened?

TOPICS
iOS , Save files
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correct answers 1 Correct answer

Adobe Employee , Jul 30, 2023 Jul 30, 2023

Hi @Andrew31164127zhef,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

With the latest version of Adobe Scan, I tried replicating the steps, and I was able to share my files with OneDrive.

Have you tried the below steps:

1. Save the scan;

2. Click on the three dots saying "More;"

3. Click on "CopyTo;"

4. Select OneDrive.

 

If this is not what you see, please share a screen recording of your workflow for better understanding.

 

Look forward to hearing from you.

 

-Souvik

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Adobe Employee ,
Jul 30, 2023 Jul 30, 2023

Hi @Andrew31164127zhef,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

With the latest version of Adobe Scan, I tried replicating the steps, and I was able to share my files with OneDrive.

Have you tried the below steps:

1. Save the scan;

2. Click on the three dots saying "More;"

3. Click on "CopyTo;"

4. Select OneDrive.

 

If this is not what you see, please share a screen recording of your workflow for better understanding.

 

Look forward to hearing from you.

 

-Souvik

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New Here ,
Jul 31, 2023 Jul 31, 2023
I appreciate input, but...

My guess is that my app had a mini stroke. A couple of days not using it, I tried it again, and the little bugger works again.  The steps and the text prompts are still are still different, but it works.

Robert Yearicks
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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023
LATEST

Hi @Andrew31164127zhef,

 

Thank you for letting us know that it worked.

 

-Souvik

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