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For refund

New Here ,
Jul 19, 2023 Jul 19, 2023

I had taken free trial subscription of Adobe scan and I cancelled it before the date of renewal still amount has been deducted.

Screenshot_20230720_100719_Gmail.jpg

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Manage Subscription
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Community Expert ,
Jul 26, 2023 Jul 26, 2023

The refunds are handled by the Appstore from which you purchase the subscription and that too is subject to conditions. Please see the followings links for more details

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html

https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html

-Manan

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Community Expert ,
Jul 28, 2023 Jul 28, 2023

 

quote

I had taken free trial subscription of Adobe scan and I cancelled it before the date of renewal still amount has been deducted.

By @Rohit310279048w99

 

 

Adobe Scan is free. The price listed in your screenshot is 0.00.

 

janee_1-1690571849900.png

 

 

https://helpx.adobe.com/mobile-apps/help/adobe-scan-faq.html

janee_0-1690571680682.png

 

Jane

 

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Adobe Employee ,
Jul 29, 2023 Jul 29, 2023
LATEST

Hello @Rohit310279048w99,

 

I hope you are doing well. Thank you for writing in!

 

Since Adobe Scan Pack is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more: Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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