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How to change email client

Contributor ,
Nov 23, 2023 Nov 23, 2023

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Adobe Scan tries to send through Apple Mail. My default mail settings are Gmail, which is correct but it doesn't look like this carried through. I don't see anywhere in this app that allows us to choose the email client. How can we do this?

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Adobe Employee ,
Nov 30, 2023 Nov 30, 2023

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Hi @Seb29,

 

Hope you are doing well. Thank you for writing in!

 

The Email client has to be switched using the iOS settings and Adobe Scan do not have any control over how the UI behaves.

 

You can learn more on how to change the default Email client here: Change the default web browser or email app on your iPhone, iPad or iPod touch – Apple Support (UK)

 

-Souvik

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Contributor ,
Nov 30, 2023 Nov 30, 2023

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Yes that's the problem. It is set to gmail in the iOS but it's still sending through apple mail. Thoughts?

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Adobe Employee ,
Nov 30, 2023 Nov 30, 2023

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Hi @Seb29,

 

The last time I had this discussion with the dev team, there was a limitation on Apple's side which redirected the action call to Apple's Mail as default.

However, let me check with the team again and get back to you.

 

-Souvik

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