Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi there
I hope this message finds you well, and thank you for reaching out to us with your query.
I tried reproducing the issue at my end, and it's working fine. To assist you better, could you please clarify what happens when you try to copy the selected text using the 'Copy' option displayed in the screenshot you shared? Are you encountering an error message or any unusual behavior? If there's an error, it would be helpful if you could share a screenshot of it for further clarity.
Additionally, I’d like to confirm whether this issue is specific to a particular PDF file or if it occurs with all PDFs. Could you please try the following steps and let us know the results?
Your feedback on these steps will help us narrow down the cause and find a resolution promptly. Let us know if you have any further questions or concerns in the meantime.
Copy link to clipboard
Copied
I thought I uploaded screenshots. Left side is pdf. Right side is pasted result. I have same problem with other pdfs. Thanks for your help!
version 24.12.02 (20241210.160339)
Copy link to clipboard
Copied
Hi there,
Would you mind sharing the sample file and a small video recording of the steps and the issue as it occurs for further investigation?
~Amal