How to retrieve scanned documents

Report · Aug 11, 2024

I have the app on my phone. Unfortunately I had to format my phone. Now am not able to retrieve my scanned documents. Any way I may be able to retrieve them. Thanks and regards.

Report · Aug 12, 2024

Hi @devesh_1970

I hope you're doing well.

The Adobe Scan app automatically converts your documents to PDF and saves them to your Adobe Document Cloud account. This integration ensures you stay connected, productive, and collaborative from any device and location.

To access your files, please log in to Adobe Document Cloud here. Once logged in, go to the 'Documents' tab, select the 'Adobe Scan Folder,' and check if your files are there.

If you encounter any issues or need further assistance, please let us know.

~Amal

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