I get an error message when trying to open files

[Javier31924759pneo]

I hace always used the account with Apple credentials, but yesterday I couldn't see my files in the iPhone and in the the iPad, I see them but they won't open.

[Javier31924759pneo]

Any help on this? I need to access them.

Thanks

[S. S]

Hi @Javier31924759pneo,

Hope you are doing well. Sorry for your experience with Adobe Scan and the delayed response.

Would you mind checking if you can access the files on the web: https://acrobat.adobe.com/link/documents/ in the Adobe Scan folder.

This would help us further deep dive into the situation for better assistance.

-Souvik