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Lost a pdf as the app was unable to save it

New Here ,
Jul 15, 2022 Jul 15, 2022

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I lost a pdf where I was modifying and adding new pages everyday. Today just because it was unable to save the pages in the pdf I LOST the whole pdf! Your pdf scanner is a huge joke! Now I realise that I could literally lose all the other pdfs as such and I wonMt even be able to retrieve them back 

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iOS , Manage scanned documents , Modify scanned documents

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New Here ,
Jul 16, 2022 Jul 16, 2022

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hello Kumar,

 

I hope you are doing well. I am sorry for the trouble.

 

Please share the below information for us to investigate further:

1. The operating system and the version you are using.

2. The application version of Acrobat Reader Mobile.

3. A screen recording of the workflow you are following.

 

Please make sure the application is up to date in the store.

 

Looking forward to hear from you.

 

Thanks,

Souvik.

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