Lost previous scans

[DexterSC]

I was using adobe scan without signing in and when i did i lost all my scans. Is there a way to recover them please. 

[DexterSC]

I tried uninstalling and reinstalling the app but nothing has changed 

[S. S]

Hello Dexter,

I hope you are doing well. I am sorry for the experience with Adobe Scan.

Generally, Adobe Scan works based on cloud sync and storage, and thus, the only option to check if the documents are saved would be to check on the document cloud portal.

Link for Document cloud: https://acrobat.adobe.com/

Let me know if this helps.

Thanks,

Souvik

[DexterSC]

Greetings, I hope I find you well. Thank you for your response.

I tried it before and i Just did right now and I still cannot find my
documents.

Kind regards

Dexter

[S. S]

If the files are not available on the document cloud portal, then I am afraid the files are lost and have to be re-uploaded because Adobe Scan works completely based on cloud storage and files stored on local phone storage are temporarily kept until saved permanently through the applicaiton.

[Pankaj245659085xgf]

No my scan documents not in there