Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
Locked
0

Request Refund

New Here ,
Sep 07, 2025 Sep 07, 2025

I signed up for the yearly 19.99 membership but found it didn't have everything I needed. I upgraded to the monthly premium membership of 9.99. Both payments are showing on Apple Pay / PayPal. What can I do for the 19.99 payment to not go through since I upgraded to the premium plan? 

TOPICS
Manage Subscription
76
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 07, 2025 Sep 07, 2025

Refer the following article on how to cancel your plan and when the refunds are applicable

How to cancel Acrobat Mobile or Scan premium subs... - Adobe Product Community - 15427706

-Manan

Translate
Community Expert ,
Sep 07, 2025 Sep 07, 2025
LATEST

Refer the following article on how to cancel your plan and when the refunds are applicable

How to cancel Acrobat Mobile or Scan premium subs... - Adobe Product Community - 15427706

-Manan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines