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Retrieve deleted files

New Here ,
Apr 17, 2023 Apr 17, 2023
  1. Please help me retrieve my deleted files from Adobe scan in Android devices by any means 
TOPICS
Android , How to
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correct answers 1 Correct answer

Adobe Employee , Apr 28, 2023 Apr 28, 2023

Hi @neerja29430352kog2,

 

Hope you are doing well. 

 

Per the description, you want to retrieve deleted files from Adobe Scan.

 

You might want to check https://acrobat.adobe.com/link/documents/ in the My Scans folder. If the files aren't available there, I am afraid, you will need to rescan the files to get hold of them.

 

Hope this clarifies your question.

 

-Souvik

 

Marking a reply or response ā€œCorrectā€ will help future users with the same issue quickly identify the correct answer.

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Adobe Employee ,
Apr 28, 2023 Apr 28, 2023

Hi @neerja29430352kog2,

 

Hope you are doing well. 

 

Per the description, you want to retrieve deleted files from Adobe Scan.

 

You might want to check https://acrobat.adobe.com/link/documents/ in the My Scans folder. If the files aren't available there, I am afraid, you will need to rescan the files to get hold of them.

 

Hope this clarifies your question.

 

-Souvik

 

Marking a reply or response ā€œCorrectā€ will help future users with the same issue quickly identify the correct answer.

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New Here ,
Aug 16, 2023 Aug 16, 2023

No I am trying to delete files. 

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Adobe Employee ,
Aug 17, 2023 Aug 17, 2023

Hi @N1EPR,

 

Hope you are doing well. The discussion above is related to restoring deleted files.

 

If it is not related to your concern, please respond in brief about your question and I will try to get  the best resolution possible for you.

 

-Souvik

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New Here ,
Sep 12, 2024 Sep 12, 2024

I have found the files on the link above. What is the next step to retrieve them.

 

 

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Adobe Employee ,
Sep 12, 2024 Sep 12, 2024
LATEST

Hi @stephen38720533ov7b


 

Thank you for locating your files on Adobe Document Cloud. To access them on your device, simply log in to the Adobe Scan app using the same Adobe ID associated with your Document Cloud account. Once logged in, your files will automatically appear in the app.

 

~Amal

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