Very Slow App

[Alexandre24403379fvek]

Hi,

I'm using Adobe Scan for a while. Wonderful app.

But it's getting very slow now. 
If I want to scan something it takes 20 seconds to capture the photo. And then when I want to rename it, the keyboard freezes, and I have to wait for 30 seconds to unfreeze it.

I'm on a iPhone 8Plus with iOS 15.4.1

Does anyone have the same issues ?

Thanks

[S. S]

Hello Alexandre,

Hope you are doing well. I am sorry for the experience you had with Adobe Scan.

Would you please let us know if the application is up to date on the App Store.

Also, please try the below steps once:

1. Remove the app from the App Switcher;

2. Then try to open it again.

Let me know if this helps.

Thanks,

Souvik.

[Alexandre24403379fvek]

Hi, 

Thank You for your response.
It doesn't change too much.
Maybe a bit better, but there has been a new version of the app. And it was already a bit better.

Thank You 
Alex

[S. S]

Hello Alexandre, 

Is the application working better for you?

[Alexandre24403379fvek]

Hello,

Unfortunately not.

Still freezing at any moment.

Thank you for following

Alex

[S. S]

Could you remove other applications open in the background if multiple applications are available, like web browsers that might slow down your phone altogether?

Please check and remove a few from the app switcher and check if it works better.