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lorilinstruth
Inspiring
May 4, 2024
Question

Where is Scan saving scans in 2024? Can't find them ANYWHERE...so frustrating. This used to be easy

  • May 4, 2024
  • 1 reply
  • 568 views

I'm trying to scan a document and save it as a PDF. Scan works, and I get the option to "save as pdf." But when it's finished I can't find my saved PDF anywhere on my device or in the cloud. What is happening? This used to work flawlessly and was so easy. I've not used scan for about a year, so something must have changed. Updated to latest version, latest version of iOS too. Where in god's name is Scan saving my pdfs?

 

Yours in frustration (sorry!)

Lori

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 7, 2024

    Hi @lorilinstruth,

     

    Hope you are doing well. Thanks for writing in!

     

    The scans you capture are saved in Acrobat Cloud Storage. You can look up them here: https://adobe.ly/4a76X9v in the Adobe Scan folder.

     

    This has been the behavior since Adobe Scan is functioning.

     

    Hope this clarifies your question.


    -Souvik

     

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