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GU13024251
Participant
March 20, 2017
Answered

Datacenter Migration Checklist - Is this real?

  • March 20, 2017
  • 2 replies
  • 660 views

Our office received a message from Adobe asking about data center migration which will occur on 8 April 2017 and wanted us to enter three questions in the Adobe Sign. Message as shown on the form:

"Please review the following checklist and confirm that you have taken the required action to ensure your Adobe Sign account will continue towork after our data center migration on April 8, 2017...."

We are not sure if it is fake because we never solicited Adobe for this type of service. We could not find a number to call someone to verify. Has anyone received the similar message?

This topic has been closed for replies.
Correct answer superman_87

It is not fake and maintenance details are listed over here - Adobe Sign Planned Maintenance 

2 replies

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gprivat
Participant
March 24, 2017

Yes it is an official communications from Adobe.  We are using this to ensure our customers using the salesforce integration with Adobe Sign have made the proper configuration setting changes ahead of our maintenance window.

You can find more details about what is required here:

https://helpx.adobe.com/sign/release-notes/adobesign_sfdc_ip_update.html

Guillaume Privat

Director - Customer Experience | Document Cloud

S
superman_87Correct answer
Participant
March 21, 2017

It is not fake and maintenance details are listed over here - Adobe Sign Planned Maintenance 

G
GU13024251Author
Participant
March 23, 2017

Thanks.

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