E-sign and LiveCycle - How?

[KB41786]

I am having the hardest time figuring out how to get a LiveCycle form into E-sign/EchoSign.   If I try to upload a LiveCycle-created form into E-sign, the document is never uploaded; E-sign acts like it uploads the document, but it just renders a one-page document with an error that the document cannot be viewed.  In my hours of research on the topic, I have found the statement that "LiveCycle and EchoSign integrated seamlessly."  What gives?  Can a LiveCycle form be placed into E-sign?

[NakulB · Accepted solution]

Hello,

Unfortunately, EchoSign does not support LiveCycle file format.

EchoSign only supports the following file formats:

• PDF

• Microsoft Word (.doc and .docx)

• Microsoft Excel (.xls and .xlsx)

• Microsoft PowerPoint (.ppt and .pptx)

• WordPerfect (.wp)

• Text (.txt)

• Rich Text (.rtf)

• Graphics (.jpg, .jpeg, .gif, .tif, .tiff, .bmp and .png)

• Web (.htm or .html)

Please visit the links mentioned below for more information:-

http://echosign.force.com/knowledgebase/articles/Support_Article/What-kinds-of-documents-are-support...

https://www.echosign.adobe.com/content/dam/echosign/docs/pdfs/EchoSign-User-Guide.pdf

Regards,

Nakul