EchoSign Asking for Login When Trying to Sign an Agreement

[RITO-tqiKUj]

I have a user, when he clicks EchoSign link in the email, gets the message "Please login as an authorized signer in order to view and sign this document."  Why can't this user just sign off, without an account, like most users?

[Jat_ATS]

Hi There,

I would advise you to contact echosign Support about this directly, you can email support at support@echosign.com

Thanks,

Jat