Highlighted

Fill & Sign Greyed Out. What can i

New Here ,
Apr 26, 2018

Copy link to clipboard

Copied

Hi there,

I'm trying to sign a document that has been signed by another party by using the 'Fill & Sign' tool but the icon is greyed out and it won't allow me to sign. Why and what can I do to add my signature as another signature? I am using Adobe Acrobat Pro DC.

Thanks

Jackie

Hi Jackie,

It seems the first signature has effectively locked down the PDF. In order for you to sign over the top of another persons signature, you would need to have blank signature fields (one for you AND another user) already placed in the PDF before the first signature is signed.

You may also try signing pdf using digital ID. Please visit this link for more info on: Digital IDs in Acrobat

Let us know if you need any help.

Shivam

Topics

How to sign

Views

38.6K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Fill & Sign Greyed Out. What can i

New Here ,
Apr 26, 2018

Copy link to clipboard

Copied

Hi there,

I'm trying to sign a document that has been signed by another party by using the 'Fill & Sign' tool but the icon is greyed out and it won't allow me to sign. Why and what can I do to add my signature as another signature? I am using Adobe Acrobat Pro DC.

Thanks

Jackie

Hi Jackie,

It seems the first signature has effectively locked down the PDF. In order for you to sign over the top of another persons signature, you would need to have blank signature fields (one for you AND another user) already placed in the PDF before the first signature is signed.

You may also try signing pdf using digital ID. Please visit this link for more info on: Digital IDs in Acrobat

Let us know if you need any help.

Shivam

Topics

How to sign

Views

38.6K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 01, 2018

Copy link to clipboard

Copied

Hi Jackie,

It seems the first signature has effectively locked down the PDF. In order for you to sign over the top of another persons signature, you would need to have blank signature fields (one for you AND another user) already placed in the PDF before the first signature is signed.

You may also try signing pdf using digital ID. Please visit this link for more info on: Digital IDs in Acrobat

Let us know if you need any help.

Shivam

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jan 16, 2019

Copy link to clipboard

Copied

Hi,

Just in case anyone suffers the same problem and, eventually, drops by this post as I did and it doesn't give a clue of what you can be doing wrong... I've been loosing what I felt like a long part of yesterday's afternoon trying to sign a pdf document with the Fill & Sign (as mentioned above) or Review and Sign (as I've read it elsewhere)... all of the symptons are there (greyed out sign, no hand icon where you are supposed to sign, etc, etc...). Well, the case, is you don't have to go to 'Fill & Sign' or 'Review and Sign' but you should go to 'Certificates' then you will see a different toolbar with a Digitally Sign pen (plus other options) instead of the greyed out... That did the trick for me. Hope it helps... Adobe... please clarify your user interface... in its current form it leads to confussion.... it would be much better for example to group all signing options in the same bar (so you can have 'digitally sign' and 'sign' side to side... either of the two will be active... howda! alas! so much time saved! (sumup the time of every user that was asking for this here and at lots of blogs in the internet and the one of those who didn't ask, all in desperation)

Thank you. Best regards.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Feb 14, 2019

Copy link to clipboard

Copied

Juanmadg Thank you so much!  Very frustrating going through all these forums telling you to use the Fill and Sign tab when its greyed out and your Certificates direction worked.  Thanks again!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 08, 2019

Copy link to clipboard

Copied

You are a lifesaver, exactly the info I needed.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jan 24, 2020

Copy link to clipboard

Copied

Adobe - this is an incredibly counter-intuitive process!  This is really an issue, just fix it. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Mar 12, 2020

Copy link to clipboard

Copied

Juanmadg = LIFESAVER!!!!!  I have been trying to get this figured out for a few weeks now!  Was about to go postal on Adobe.  Thank you!  

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Apr 09, 2020

Copy link to clipboard

Copied

@juanmadg you are a hero among men.  Thank you for saving me a lot of time today. 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 06, 2020

Copy link to clipboard

Copied

may have to Review first.

UI may appear to have greyed out all buttons, but some may be active like "Review"

See Preferences > Signatures > Creation & Appearance > Prevent Signing Until Warnings Are Reviewed.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 07, 2020

Copy link to clipboard

Copied

OMG this had been driving me crazy for ages. I always had to be the first signer for every doc. Now the problem is solved! Certificate!!!

 

Thanks you for ever!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 05, 2020

Copy link to clipboard

Copied

Thanks a lot, JUANMADG.

 

Adobe, kindly find a solution to simplify this process, the users cannot lose hours in 2020 for inserting an e-signature...thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...