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A
allenc68619440
Participant
July 21, 2015
Answered

in person signature

  • July 21, 2015
  • 2 replies
  • 3363 views

Ok.. the FAQ section claims that you can use eSign to capture in person signatures but I can find no way to actually accomplish this.  It seems to require one to SEND the file via email to someone in order to have them sign it.  I am sitting right next to them with my iPad and would like to simply have them sign right here in the flesh beside me.  Can anyone provide some assistance?!

This topic has been closed for replies.
Correct answer Rijul Raj Khurana

Hello Allenc68619440,

If you have IPad application for Esign Manager installed, then you can first login to your account and then can click In-Person Signing to initiate it. You would just need to provide the host signer's email address and upload the document and pass the device to him to esign in front of you.

-Rijul

2 replies

K
karenp19597483
Participant
April 19, 2018

What if the signer does NOT have an email? This field seems to be required, but our customers don't all have email. What's the workaround?

    S
    ScottCarter
    Participating Frequently
    April 20, 2018

    Greetings,

    All recipients in the Adobe Sign system must have an email address.

    It's the one unique identifier that allows us to tie all transactions for a recipient to the individual.

    The only workaround I can suggest (beyond setting up an email address) would be to print the document, have the recipient(s) physically sign the document, and then upload that document to your archive.

    D
    divreig
    Participant
    May 26, 2020
    1. Lol. Why do I need Adobe if am print it and have it signed.? The point is to go paperless. So essentially it's completely useless. I'm flabbergasted at how useless this product is. If I'm having somebody sign in person I don't want to email them. I want them to sign it now. This process is unbelievably confusing. 
      R
      Rijul Raj KhuranaCorrect answer
      Inspiring
      July 23, 2015

      Hello Allenc68619440,

      If you have IPad application for Esign Manager installed, then you can first login to your account and then can click In-Person Signing to initiate it. You would just need to provide the host signer's email address and upload the document and pass the device to him to esign in front of you.

      -Rijul

      R
      RYST
      Participant
      February 14, 2017

      hello,

      when i use "get signature in person" on the adobe sign mobile app i input the recipient's email and it sends to them before they sign a copy of the document UNSIGNED and then a copy of the just SIGNED document. It's confusing to get both when they just signed the document - they should only get a copy of the signed document they just signed. Instead the recipient gets 2 emails.

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