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Retrieve the hidden agreement from Adobe Sign account

Adobe Employee ,
May 01, 2020

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Easily download the agreement that you have hidden previously from the Adobe Sign account.

 

You have hidden an agreement from the account as you thought it will not be required anymore and now you need it urgently. Not to worry! You can retrieve it until you have not deleted it permanently. Want to know how?

Let us help you with the steps:

 

  1. If you access the service directly from Adobe Sign dashboard:

 

Sign in window.JPG

 

  • Navigate to Account > Privacy
  • Enter the email address of any one participant of that particular transaction in the search tab.

 

Account-Privacy tab.pdf.png

 

  • List of all the documents for that user will appear.
  • Select the agreement from the list and click on Download Agreement.

 

             Download the agreement (Crop).jpg

 

 

       NOTE: It is not possible to make the agreement visible again in the account.

 

2. If you access the Adobe Sign service via Document Cloud account, use the following steps:

 

  • Open a browser, sign-in to Adobe Document Cloud using your Adobe ID and password or social (Facebook, Google or Apple) account. 

 

Document cloud sign in.JPG

 

  • Click on your profile icon at top right corner of the window and select settings from the list.

 

Profile and setting new.jpg

 

  • In the Settings window, go to Signature settings and click on Edit signature settings.

 

Signature settings window.JPG

 

  • Go to Privacy tab
  • Enter the email address of any one participant of that particular transaction in the search tab.

 

Pro privacy tab modified.jpg

 

  • List of all the document for that user will appear.
  • Select the agreement from the list and click on Download Agreement.

 

Download Pro agreement (crop).jpg

 

      NOTE: It is not possible to make the agreement visible again in the account.

 

Did you find it helpful? If yes, share your experience with us: Join the conversation here. We are listening!

To discover a host of other great features – Go straight to: Looking for an option to delete document from Adobe Sign? We can help you! | Adobe Sign transaction limits

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Manage documents

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Retrieve the hidden agreement from Adobe Sign account

Adobe Employee ,
May 01, 2020

Copy link to clipboard

Copied

Easily download the agreement that you have hidden previously from the Adobe Sign account.

 

You have hidden an agreement from the account as you thought it will not be required anymore and now you need it urgently. Not to worry! You can retrieve it until you have not deleted it permanently. Want to know how?

Let us help you with the steps:

 

  1. If you access the service directly from Adobe Sign dashboard:

 

Sign in window.JPG

 

  • Navigate to Account > Privacy
  • Enter the email address of any one participant of that particular transaction in the search tab.

 

Account-Privacy tab.pdf.png

 

  • List of all the documents for that user will appear.
  • Select the agreement from the list and click on Download Agreement.

 

             Download the agreement (Crop).jpg

 

 

       NOTE: It is not possible to make the agreement visible again in the account.

 

2. If you access the Adobe Sign service via Document Cloud account, use the following steps:

 

  • Open a browser, sign-in to Adobe Document Cloud using your Adobe ID and password or social (Facebook, Google or Apple) account. 

 

Document cloud sign in.JPG

 

  • Click on your profile icon at top right corner of the window and select settings from the list.

 

Profile and setting new.jpg

 

  • In the Settings window, go to Signature settings and click on Edit signature settings.

 

Signature settings window.JPG

 

  • Go to Privacy tab
  • Enter the email address of any one participant of that particular transaction in the search tab.

 

Pro privacy tab modified.jpg

 

  • List of all the document for that user will appear.
  • Select the agreement from the list and click on Download Agreement.

 

Download Pro agreement (crop).jpg

 

      NOTE: It is not possible to make the agreement visible again in the account.

 

Did you find it helpful? If yes, share your experience with us: Join the conversation here. We are listening!

To discover a host of other great features – Go straight to: Looking for an option to delete document from Adobe Sign? We can help you! | Adobe Sign transaction limits

Topics

Manage documents

Views

812

Likes

Translate

Translate

Report

Report