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Participant
July 12, 2018
Answered

Using Adobe Sign for Virginia E Notarization

  • July 12, 2018
  • 1 reply
  • 5693 views

I am a Virginia E-notary and created my own digital signing certificate which is installed on m PC. I can use the Certifcate to add my Notary Signature and Seal to a document, and then send it out for signature, but I can't send a Document out of signature, then add my OWN certificate signature to the Document after it comes back. That order seems backward.  Is anyone using Adobesign for Virginia E-notarization?

Marcus

    This topic has been closed for replies.
    Correct answer MarjanA

    Hi Marcus,

    To be able to apply a Digital Signature as a recipient of a document, you'd need the Adobe Sign Enterprise license. As a user of Acrobat, you can use the Digital Signature function yourself- but can only send a document for eSignature without a certificate.

    With the Adobe Sign Enterprise license you can send a document for Digital Signature, meaning that the recipient is required to sign with a certificate.

    Hope this helps!

    Kind regards,

    1 reply

    MarjanACommunity ManagerCorrect answer
    Community Manager
    July 24, 2018

    Hi Marcus,

    To be able to apply a Digital Signature as a recipient of a document, you'd need the Adobe Sign Enterprise license. As a user of Acrobat, you can use the Digital Signature function yourself- but can only send a document for eSignature without a certificate.

    With the Adobe Sign Enterprise license you can send a document for Digital Signature, meaning that the recipient is required to sign with a certificate.

    Hope this helps!

    Kind regards,

    Participant
    April 21, 2020

    This is not solved. This is a non-answer.

     

    I am attempting to figure out the same thing. I have Adobe Acrobat Pro DC which comes with Adobe Sign. I have also validated a digital notary certificate with Virginia. Now I am attempting to test out digital notarization. Here is what I have found.

     

    It appears that the digital notary has to "presign" a document and then send it to the person who is meant to agree to it. The "final audit report" tracks this as "Document digitally presigned by [MDGIII]". This is the only way I know of to get the digital notary block to show up in addition to the signer's digital signature. 

     

    I think the inclusion of the final audit report makes pre-signing ok, but I want Adobe to confirm this is how it is meant to work, because it feels backwards to pre-sign a document whose authenticity you are meant to be verifying. But, if the digital notary is in control of both version control and signing ability, I guess it makes sense for the signing process to be in this order. But again, need verification from Adobe.

     

    Adobe, please advise if I have stated the matter correctly, or if there is a different way to use a digital signing certificate to counter-sign a document. 

     

    Participant
    May 14, 2020

    I understand your frustration. I had the same questions. It is not clear through Adobe support, but there are sign options that are not available through your version of Adobe Sign. You have to upgrade to Adobe Sign small business or enterprise in order to have that option available to you. They dont make it known that there are different option for signing based on your version of Adobe Sign. Upgrading unlocks that capability that you are are trying to use.