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Shuntyara
Known Participant
April 22, 2020
Answered

Absolutely different font rendering on Mac and Windows!

  • April 22, 2020
  • 6 replies
  • 11495 views

Working with developer on same file with same font (Gotham Pro, OTF format) on macOS and Windows. Showing font is completely wrong on Windows. It make XD useless!
XD is latest version on booth machines.

    This topic has been closed for replies.
    Correct answer Peter Villevoye

    Fonts are ALWAYS an issue, in ANY media industry.

    It starts with technical problems, and ends with legal ones... 😉

     

    Were you able to verify that your problems also occur with Area texts, and not with Point text ?

    You can see the type of text frame in the Properties panel:

     

    6 replies

    B
    baldeanmihai
    Participating Frequently
    April 5, 2023

    I have a similar issue: On my PC the text is centered and on mac and the shared link is not... Everybody keeps telling me that the fonts are not centered. It took me a few days to get it, because it all looked good on my side. It really makes me look unproffesional and this need to get resolved asap! Replacing the font does not help since all companies have their particular font that you cannot replace. 

    Husarau
    Husarau
    Participating Frequently
    May 11, 2021

    Font baseline problem in adobe xd for windows and mac. The problem is mirrored for files made in Windows and for files made in Mac.

    Windows:

     

    Mac:

     

     

     

     

     

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    May 11, 2021

    Hi there,

     

    Sorry to hear about the trouble. Could you please try the suggestions shared here https://community.adobe.com/t5/adobe-xd/absolutely-different-font-rendering-on-mac-and-windows/td-p/11070914 and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

      Husarau
      Husarau
      Participating Frequently
      May 11, 2021

      Hello! Thank you for suggetion...

      Read the whole topic, as such there is no solution ...

      Peter Villevoye
      Peter Villevoye
      Adobe Expert
      April 24, 2020

      Thanks for sending the font. 🙂

      I've been able to do some tests with it.

      First of all, the Gotham Regular font (at least the one I received to install) is a TrueType format, not an OpenType format. But rest assured, I did run into a problem – hurray !!

      I created a file with a Point Text (click and type) and an Area Text (drag and type). The point text alignes exactly the same on Mac and Windows. But the line of characters in the Area Text (positioned precisely on top of a line) moves a few pixels up within the bounding box ! That's not right...

      I tested it in the most recent XD version on both systems.

       

      Windows

       

      Mac

        S
        ShuntyaraAuthor
        Known Participant
        April 24, 2020

        You are welcome, Peter. 🙂

        First of all - thank you for testing and for your interest in this issue!

        So, as I wrote earlier - I replaced the OTF font with another one, which is a truetype format. That fixed the problem with the font name mess between Mac and PC. If you would like – I will also send you OTF font.

        I think XD has a huge font issue.

         

        Hey, Adobe! We have a serious problem with area text!

         

        Peter Villevoye
        Peter VillevoyeCorrect answer
        Adobe Expert
        April 24, 2020

        Fonts are ALWAYS an issue, in ANY media industry.

        It starts with technical problems, and ends with legal ones... 😉

         

        Were you able to verify that your problems also occur with Area texts, and not with Point text ?

        You can see the type of text frame in the Properties panel:

         

          Peter Villevoye
          Peter Villevoye
          Adobe Expert
          April 23, 2020

          The whole text technical treatment of Adobe XD is weak, if not flawed, in several areas and certain circumstances. Not always, but too often to be reliable. Read this topic (especially the last third of the whole discussion) about similar oddities and discrepancies in the vertical alignment among fonts. And in your case we can add among systems to the comparison. One question to ask might be: which one is correct, Mac or Windows, or are both off in their own ways ?

          I'm afraid we can't do much more than shrug our shoulders, and wait for improvement.

           

          In the meantime, I'm curious enough to see if I can pin it down to a bit more specific diagnose. Would you mind sending me the file and the font (zipped, or via WeTransfer) to my email address ?

            S
            ShuntyaraAuthor
            Known Participant
            April 23, 2020

            I hope, that Mac version of XD is right 🙂

            I will send you files, but there is a mistake in mail address.

            Peter Villevoye
            Peter Villevoye
            Adobe Expert
            April 23, 2020

            Oops, I missed the .nl - corrected it 🙂

            Nancy OShea
            Nancy OShea
            Adobe Expert
            April 22, 2020

            Windows/Mac web-safe fonts. 

            https://www.cssfontstack.com/

             

            Nancy O'Shea— Product User, Community Expert & Moderator
              S
              ShuntyaraAuthor
              Known Participant
              April 22, 2020

              Thanks a lot, but I need Gotham 🙂 And I wish there was no such problem with XD.

              HARSHIKA_VERMA
              Community Manager
              HARSHIKA_VERMACommunity Manager
              Community Manager
              April 22, 2020

              Hi there,

               

              Sorry to hear you are facing issues with fonts appearance on Mac and Windows. In addition to what Peter has asked, I would also like to know if it's working on other Adobe apps like Photoshop, InDesign for investigation purpose?

               

              We will try our best to help.

               

              Thanks,

              Harshika

              Peter Villevoye
              Peter Villevoye
              Adobe Expert
              April 22, 2020

              For the sake of testing, could you change the text to another font (preferably an Adobe font), and see if the difference is still a worrying amount ? Technically, there shouldn't be a difference, but bugs are essentially not logical, so a verification is crucial...

              Who is the foundry or distributor of this Gotham Pro font ? There are many...

                S
                ShuntyaraAuthor
                Known Participant
                April 22, 2020

                Thank you, Peter!

                Found another version of Gotham, now bit better. But here is still a vertical shift. Even with adobe font Fira Sans...

                Gotham made by Hoefler Type Foundry, but it was in 2000. 

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