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1

Adobe XD 51.0.12 not working on macOS 13.0 Ventura

New Here ,
Jun 15, 2022 Jun 15, 2022

Adobe XD 51.0.12 not working on macOS 13.0 Ventura. The App refuses to start. No error message visible.

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Crash on mac
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correct answers 2 Correct answers

Community Expert , Jun 15, 2022 Jun 15, 2022

Hi, MacOS Ventura is still in beta and it is likely that not all apps will launch or function properly.

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Contributor , Jul 11, 2022 Jul 11, 2022

Solution.

-Uninstall Adobe XD.
-Open Finder, and navigate to /Applications/Adobe XD.
-Right-click the Adobe XD application or Adobe XD.app and choose Move to trash.
-Reinstall Adobe XD from Creative Cloud Desktop.

 

Regards,

Rachel Gomez

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Community Expert ,
Jun 15, 2022 Jun 15, 2022

Hi, MacOS Ventura is still in beta and it is likely that not all apps will launch or function properly.

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Community Beginner ,
Oct 21, 2022 Oct 21, 2022

Now that we know that MacOS Ventura will be out on October 24, are there any compatability issues that we all should be aware of?  Or should we hold off a bit before we do the upgrades?

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Contributor ,
Jul 11, 2022 Jul 11, 2022

Solution.

-Uninstall Adobe XD.
-Open Finder, and navigate to /Applications/Adobe XD.
-Right-click the Adobe XD application or Adobe XD.app and choose Move to trash.
-Reinstall Adobe XD from Creative Cloud Desktop.

 

Regards,

Rachel Gomez

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Adobe Employee ,
Jul 11, 2022 Jul 11, 2022

Thanks, @rachel25141376eupk, for sharing the solution that worked for you. This might help our customers in the community resolve their issues.

 

Thanks,

Harshika

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Community Beginner ,
Nov 23, 2022 Nov 23, 2022

Hello I have the same issue with adobe XD, I installed Ventura, and Adobe XD does not open.

“Adobe XD” is damaged and can’t be opened. You should move it to the Trash.

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New Here ,
Jan 13, 2023 Jan 13, 2023

Hello @HARSHIKA_VERMA 

 

Hello I have the same issue with adobe XD, I installed Ventura, and Adobe XD does not open.

“Adobe XD” is damaged and can’t be opened. You should move it to the Trash.

 

I have tried to install and re-install the Adobe XD and Adobe Dreamweaver but none of them working, Even Adobe Dreamweaver is not installed yet.

 

I have share the issue with your support team but no one can able to resolve my issue. Please give me a resolution as eariler possible.

 

Likes

 
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New Here ,
Jan 13, 2023 Jan 13, 2023

@HARSHIKA_VERMA 

 Here I attached the screenshot for your reference.

 

 

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Adobe Employee ,
Jan 16, 2023 Jan 16, 2023
LATEST

Hi @Niks_Patel,

 

Sorry for the trouble, and we understand how frustrating it could be for you. I have replied to your private message and shared a suggestion. Please try and let me know if that helps.

 

I will try my best to help.

 

Thanks,

Harshika

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Explorer ,
Jul 24, 2022 Jul 24, 2022

In finder go to apps. look for creative cloud, in the list is creative cloud uninstaller, select this option. You will be prompted to uninstall or repair, select repair. Everything seems to work afterwards.

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Community Beginner ,
Nov 23, 2022 Nov 23, 2022

Hey , did you solve this problem?

 

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New Here ,
Nov 23, 2022 Nov 23, 2022

Everything is working as expected now.

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Community Beginner ,
Nov 23, 2022 Nov 23, 2022

Thanks fot the answer, Could you tell me how you solve it.

Because I have the same problem, I installed Ventura and Adobe XD does not work, says:

“Adobe XD” is damaged and can’t be opened. You should move it to the Trash.

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Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

Hi @Mari272651412lxm,

 

Sorry, you are unable to open XD on the Ventura machine. Have you tried the steps suggested in this post?

 

-Uninstall Adobe XD.
-Open Finder, and navigate to /Applications/Adobe XD.
-Right-click the Adobe XD application or Adobe XD.app and choose Move to trash.
-Reinstall Adobe XD from Creative Cloud Desktop.

 

Let us know if that helps.

 

Thanks,

Harshika

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