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Known Participant
May 28, 2018
Question

Alert icon instead of transition

  • May 28, 2018
  • 1 reply
  • 1316 views

Hello,

when I use an item as a button to link to another artboard I can chose what kind of transition I'd like be executed. As soon as the link is set to it's target though the specified kind of transition disappears and a yellow alert icon appears.

When I open older files the dropdown menu for choosing transitions ist still there and working. And I still can recreate any available transition in that document.

But as soon as I copy in some of the new contents from artboards created with the 2018 XD version, that content again gives me the alert icon, and no transition to choose form.

?

Thanks for any hint!

XD 8.1.22.2 Starter, OS X 10.11.6

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1 reply

Preran
Community Manager
Community Manager
May 28, 2018

Would it be possible for you to create a short video of your issue and post it here?

I tried testing on version 10.13.4 and I am unable to reproduce what you say. This is what I did:

- Created three artboards with symbols

- Linked symbols to artboards using transitions

- Copied contents from these artboards to a new project and tested

Everything worked as expected.

Thanks,

Preran

Known Participant
May 29, 2018

Thanks for your quick reply, Preran,

I tried again, starting a document, one Artboard, copying that, working on it. Then go to «Prototype»-mode and the full range of transitions is available (Video 1).

Then I add some more pages – always with copy/paste with some previous content included, but no prototyping-links set as yet – choice of transitions is replaced by alert flag (Video 2)…

Best Regards,

Olaf

Known Participant
May 30, 2018

Hi Olaf,

Artboards must have the same height or "viewport height" for transitions to be enabled. You can check this in the property inspector on the right.

Perhaps the viewport height is getting lost on copy and paste?


Thanks, Preran and Stuart,

thing is: I made the adjoined layouts two years ago with the erstwhile free version of Adobe XD (privately I have a CC subscription, but here at work Scrooge reigns supreme ;-), maybe that makes a difference: free or paid.

In the old layout you can see that there are artboards of all kinds and sizes, and everything works nicely. There was no viewport marker, if I remember it correctly…

@stuart-k: When I copy all the linked content from the 2016 file into an empty 2018CC file all the prototype links are lost. But when I reset the links I can link to all sides, left and right again, and connect all kinds of diffeerent artboard sizes. like in the good old days.

Try for yourself.

Best regards,

Olaf