[Bug] Unpredictable results when aligning, resizing, moving or adjusting elements in components

Question

I've had various issues working with elements inside of components since the last update to Adobe XD.

Issues include totally unpredictable movement/alignment results. For example attempting to top-align to elements will result in one of the elements moving thousands of pixels right. Attempting to drag to resize an element will suddenly set its height and width to 0.

Often times input fields for width/height x/y position will become irratic or unresponsive. Attempting to put a number value in will result in a completely different value being entered (i.e attempting to enter the value "40" and the value "65478458" showing up.) Other times it will just reset the value to 0 regardless of what you enter. Padding and stacking order is also often broken and buggy.

I've attached a video showing all these issues. This is only a handful of the videos I have documenting these (and various other) issues.

This is extremely hard to work with. It's difficult to promote or suggest a product when these issues keep appearing.

XD Version: 35.3.12.2

Windows 10 Home Version 2004, OS Build 19041.746

Creative Cloud Version 5.3.1.470

HARSHIKA_VERMA · Accepted Answer

We are sorry for the frustration. I would suggest checking if there are any system pending updates. If nothing helps. please get in touch with us directly using this link: https://helpx.adobe.com/contact.html and initiate a chat with our assisted support team so that they can remote into your system and see the root cause of the issue.

Thanks,

Harshika

Dima_Kasilov · Answer

Hey! I have been working at XD for 2 years. During this time, I lost files about 10 times without being able to recover. I had to start everything from 0. After that, I started saving new files every day, as a result, I already have 100 files of one mobile application, because at any moment I can lose the latest version.

Half a year ago I updated my computer and there were a lot of program updates, the file loss problem disappeared, but I still don't trust XD and keep saving new versions all the time.

Also, regardless of the XD version and the computer, there is a HORSE component working problem. Everything that you wrote to me regularly happens.

I store all the components in a separate UI KIT file, and draw the design in others.

Yesterday I added a new state to the text input field component with an icon that is not in the base state, while I did not touch the base state. As a result, after updating the component in the design file, all text fields broke, the text flew away in an unknown direction from the input field. I had to reset all fields throughout the application to the base state and fix it by hand.

This happens all the time, the worst thing is when there are many elements in the component and the component often uses, then if it breaks down, a catastrophe occurs, I have already encountered this more than once and redrawn almost half of the design, i.e. elements inside the component fly away in an unknown direction or disappear or change their size, but most often they change their location, it just infuriates !!!

After two years of work at XD, I can say one thing: "I curse the day when I chose XD, not figma, because I thought that Adobe would finally be able to create at least something consistently working and functional according to customer requests. , and they, as always, have created a freak, which they continue to increase, but as always in all products they do not solve the most basic and important problems !!! Each next update introduces me to a panic fear that I will open the file and everything in it will crumble into a bunch of pieces and you will have to redo everything from 0.".

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