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Can't scroll in a published prototype on a mobile browser

Contributor ,
Oct 03, 2019 Oct 03, 2019

If I preview a published prototype (iPhone 7 size) in a mobile browser (iPhone 7) I can't scroll vertical. My prototype has a auto animate (drag a slider from right to left) which works fine, but now I'd like to show which content you can find by scrolling down/vertically. But I can't! (viewport is 533px and my artboard is 1200px high)

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Adobe Employee ,
Oct 04, 2019 Oct 04, 2019

Can you try the solutions in this post https://community.adobe.com/t5/Adobe-XD/Unusable-XD-prototypes-in-browser/td-p/10204922 and let us know if they helped?

 

Thanks,

Preran

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Contributor ,
Oct 04, 2019 Oct 04, 2019
No it doesn't work. If I set the viewport to 1200 (height of artboard) I still can't scroll on my iPhone 8. And if this could be a solution in the future it has the problem, that the viewport has to be the same height/number. If it's different (different artboard sizes) my auto animation doesn't work anymore …
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Adobe Employee ,
Oct 04, 2019 Oct 04, 2019

Hi there,

 

Thank you for trying the steps. Would you mind checking if you are able to scroll on the XD mobile app instead of browser? and share the results with us.

 

Thanks,

Harshika

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Contributor ,
Oct 08, 2019 Oct 08, 2019
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Yes on iPhone XD App I can scroll (but not so easy, because the auto animate prototype thing is on my image and there I can't scroll. I just can scroll beside if the image or above)
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