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ronald22219445qneu
Participant
March 15, 2022
Question

cannot create this link because storage is full, nothing works

  • March 15, 2022
  • 1 reply
  • 545 views

tried logging out and back in, tried to force end all adobe related processes in the windows task manager, tried to end all sessions in my adobe account, tried restarting the PC, nothing works. Very frustrating.

 

Like others, I have only used a very small part of my cloud storage. single digit number of files on the cloud. Surely this is not about storage? Is there anyone from Adobe on this forum who can talk to the engineering team to PR this issue?

 

I have viewed all other posts here about this issue.

 

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    March 16, 2022

    Hi @ronald22219445qneu ,

     

    Sorry to hear about the trouble. Please ensure that you are on the latest version of XD which is v49. In case if you are already on the latest version, please try the steps shared below:

     

    1. Sign out of XD & Creative Cloud Desktop app.
    2. Close CoreSync and all Adobe-related processes from the Task Manager/Activity Monitor.
    3. Reboot the system.
    4. Sign back in on the CC Desktop app and launch XD from there and check again.

     

    If this doesn't work, share a screenshot of the About XD info page and is it happening with a specific file or multiple files?

     

    Regards

    Rishabh 

    L
    Lirios29776870acko
    Participant
    May 8, 2023

    I'm having the same issue, I tried to apply that solution and it still no working. 

    How I can continue?

     


    Thanks, 

    L.

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