Coediting Icon not available on Ventura on XD 55 version.

[Robin Savvidis]

Hi there,

the Invite to Coediting Icon isnt showing any more. Is this an issue? I just updated my Mac to Ventura. 

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[HARSHIKA_VERMA]

Hi @Robin Savvidis,

Thank you for reaching out, and sorry for the trouble. I checked on Ventura, and it is showing me the invite to edit icon. Could you please uninstall XD and reinstall it again?

Let us know if that helps. We'll try our best to help.

Thanks,

Harshika

[Robin Savvidis]

Hi @HARSHIKA_VERMA 

thank you for the quick response. I reinstalled XD but unfortunately the icon is still not showing.... Any further ideas?

[HARSHIKA_VERMA]

Thank you for reinstalling XD, @Robin Savvidis, and trying again. Could you please share the screenshot of the "About XD" info page from the menu bar so that we can investigate on our end? Which type of subscription are you on?

We will try our best to help.

Thanks,

Harshika

[Robin Savvidis]

Hi there

my subscription is (in German)

• Creative Cloud mit allen Applikationen (100 GB)
  • CC all Apps

Thank you 🙂

[Robin Savvidis]

Here is a screenshot of XD itself 

[HARSHIKA_VERMA]

Thank you for sharing the requested info, @Robin Savvidis. Does that happen with old files or new files? Could you please try changing the language of XD to English and see if it shows you the icon? Please also ensure you're logged in with the same Adobe ID from which you've created your file.

Please try opening the same file from the cloud: https://assets.adobe.com/cloud-documents and let us know if that helps.

I will try my best to investigate the issue.

Thanks,

Harshika 

[Robin Savvidis]

Hi there, unfortunately this happens with old and new files. Changing language didn't help and opening files via cloud. At the office the coediting option is still available as we didn't update on Ventura.

...

[HARSHIKA_VERMA]

Hi @Robin Savvidis,

Thank you for checking that. Could you please share your macOS specification details like the screenshot below? It looks like a known issue with Ventura, and we've already logged a bug for the issue. The team is investigating the issue, and hopefully, you will see the improvements in future releases of XD.

Thanks,

Harshika

[Robin Savvidis]

Ok @HARSHIKA_VERMA 

beolow a screenshot of my macOS specifications. Thank you for the feedback. I hope it will be fixed quickly as this is an importand feature.

[o.mismar]

I have the same problem here. The issue happened after updating the XD to the latest version 55.0.12.9 and installing macOS Ventura.

The coediting feature disappeared also I am having a lot of syncing and performance issues!!

My colleagues do not have this problem since they did not install macOS Ventura yet.

P.S. I am the creator of the files, and I have the latest update for XD and Adobe CC (kindly, see the screenshots below). I tried to reinstall XD, logout and login again to CC but the problem is still happing.

Any suggestions, please?

[Risonho]

Same situation here. Updated to Mac OS Ventura and the coediting button disappeared.

[HARSHIKA_VERMA]

Hi @Risonho,

Sorry for the trouble, and thanks for sharing the screenshot. Please ensure you're logged in with the same Adobe ID from which you've created your file.

Please also try opening the same file from the cloud: https://assets.adobe.com/cloud-documents, and let us know if that helps.

I am here to help.

Thanks,

Harshika

[Daren1587]

I'm having the same problem. Has there been any progress in resolving this? I rely heavily on this feature.

[defaultw18dfq0ks8pp]

My "invite to document" button is missing on every cloud XD document. The button used to always be there, now I can only share for review but no longer collaborate in the same document with my co-workers. 

I was able to find a work around that I use the web browser to share the document. But that's really not helpful. 

Note:

- My document is in the cloud.

- My internet is ok.

- My sync is ok and up-to-date

- I have the last version of XD

- My co-workers don't have this problem. 

[Myra Ferguson]

Are you the owner of the file? There was a similar issue discussed in the following thread:

• Lost the ability to publish changes to my library

[defaultw18dfq0ks8pp]

Not the same problem.

[mhiremat@adobe.com]

Hi defaultw18dfq0ks8pp,
Thank you for contacting us, and Sorry for the trouble caused , Please let us know on which platform[Mac and Win] version  and Xd version your facing the issue, so that it would be helpful in investigating it

Regards,

Ashwini

[defaultw18dfq0ks8pp]

 

[mhiremat@adobe.com]

Hi defaultw18dfq0ks8pp,

Thank you for the reply, on this issue our engineering team already working it, in coming release you will able to see the fixes.

Regards,

Ashwini

[Peter Bjursten]

Hi, I have the same issues and I am on a newer versions. Versions are MacOs 13 (22A380) and 

XD Version: 55.0.12.9 x64, Creative Cloud Sync 5.17.9.1

[Duane5C21]

I am also having the same issue. Running Ventura 13.0 (22A380) and XD 55.0.12. I uninstalled 55 and reinstalled  54.1.12 and had the same issue. 

[mhiremat@adobe.com]

Hi All,

Thank you for contacting us and Sorry for the trouble caused, Issue got fixed able to see the fix in comimng realese.

Regards,

Ashwini.

[Xbotgirl]

Same here Ventura 13.0 (22A380) and XD 55.0.12.9 x64

[StephanieDressel]

Do you know when the release is coming out?