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ines_w
New Participant
March 5, 2019
Answered

Color picker missing in color dialog

  • March 5, 2019
  • 6 replies
  • 3642 views

Hi!

I have just started to use Adobe XD. As you can see in my screenshot the icon for the color picker tool is missing. Why is that?

Thanks!

This topic has been closed for replies.
Correct answer ines_w

Thanks for all your answers.

When I posted the question, I was just doing the tutorial. Yesterday, I started my first original design and the color picker was there. Today, I reopended the tutorial and the color picker has also now appeared. I haven't done any repair or reinstallation.

Version is 16.0.2.8 (Starter).

6 replies

New Participant
May 27, 2020

Just downloaded the latest version of Adobe XD on the latest Windows 10, still have the same problem. Following the beginner tutorial, no color picker in the color dialog.

New Participant
January 7, 2020

Color picker is really behaving odd, as I am working on projects and sometimes the picker appears and sometimes not, please fix these issues asap.

New Participant
September 18, 2019

Got this issue as well, hopefully it goes away the same way 

ines_w
ines_wAuthorCorrect answer
New Participant
March 7, 2019

Thanks for all your answers.

When I posted the question, I was just doing the tutorial. Yesterday, I started my first original design and the color picker was there. Today, I reopended the tutorial and the color picker has also now appeared. I haven't done any repair or reinstallation.

Version is 16.0.2.8 (Starter).

Preran
Community Manager
Community Manager
March 7, 2019

Thank you for sharing the update, and glad to hear that you are all set. I am still not sure as to why you weren't able to see it before. Hopefully, someone here has a better idea.

Thanks,

Preran

New Participant
June 27, 2022

2022 and the same problem exists. Also XD won't open in the first place much of the time. Seriously Adobe, is this like a no priority product for you guys? Other Adobe products work. Why not XD? 

 

Preran
Community Manager
Community Manager
March 5, 2019

That's strange. Can you let us know the version of Adobe XD that you are using? From what you say, you must be using the latest version but I am trying to be sure.

Thanks,

Preran

Ares Hovhannesyan
Community Expert
March 5, 2019

The most quick solution is reinstalling Adobe XD. If not please log a bug here adobexd.uservoice.com/

JoseOJ
Adobe Employee
Adobe Employee
March 7, 2019

Could you please check the memory leak when the color picker tool is missing.