Skip to main content
A
alainp24436702
Participant
February 20, 2020
Question

[Crash/Load]-Unable to open XD file. Error Impossible error of this document.

  • February 20, 2020
  • 2 replies
  • 700 views

BONJOUR JE N'ARRIVE PAS A TRAVAILLER CAR A CHAQUE FOIS QUE J'ESSAIE D'OUVRIR LE LOGICIEL IL M'AFFICHE UN MESSAGE D'ERREUR IMPOSSIBLE D'AFFICHE CE DOCUMENT

COMMENT TROUVER UNE SOLUTION ?

 

<The Title was renamed by moderator>

This topic has been closed for replies.

2 replies

Preran
Community Manager
PreranCommunity Manager
Community Manager
February 21, 2020

In addition to what Harshika said, can you try the solutions in this document https://helpx.adobe.com/ca/xd/kb/issue-saving-xd-file-creative-cloud.html and let us know if they helped?

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 20, 2020

    Hi there,

     

    We are sorry to hear you are having trouble opening the XD document. We would like to know a few more details like-

     

    • What is the OS and XD version of your machine?
    • Are you getting this error after opening the XD file or launching XD or while working on the file?
    • Is it happening with this specific file or all the files?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices