• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Crash when open Adobe XD. Screen showing RED and freeze. White screen when create new artboard

New Here ,
Mar 18, 2022 Mar 18, 2022

Copy link to clipboard

Copied

Hi,

 

Running the latest version of XD 49.012on MacOs Monetary on MacBook Pro 2017. I have been experiencing this problem for a while. While I launch Adobe XD, my canvas is start flashing red screen and freeze. The bug force my computer restart automatically.

 

After I tried to uninstall Adobe XD and relaunch again, I tried with new artboard. But this time the canvas is flashing with some white grey shape on screen. Still cannot use, have to force quit again.

 

Please fix the problem.. 

 

Thanks

 

 

TOPICS
Crash on mac

Views

153

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 19, 2022 Mar 19, 2022

Copy link to clipboard

Copied

LATEST

Did this start happening after you updated, or is this the first time you're trying to run Xd?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines