Crash when open Adobe XD. Screen showing RED and freeze. White screen when create new artboard

Report · Mar 18, 2022

Hi,

Running the latest version of XD 49.012on MacOs Monetary on MacBook Pro 2017. I have been experiencing this problem for a while. While I launch Adobe XD, my canvas is start flashing red screen and freeze. The bug force my computer restart automatically.

After I tried to uninstall Adobe XD and relaunch again, I tried with new artboard. But this time the canvas is flashing with some white grey shape on screen. Still cannot use, have to force quit again.

Please fix the problem..

Thanks

Report · Mar 19, 2022

Did this start happening after you updated, or is this the first time you're trying to run Xd?