Entire screen is flickering when I move my mouse

Community Beginner ,
Jan 31, 2022 Jan 31, 2022

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Hi everyone.

 

I'm using XD on my macOS version 12.1 for a while now but since the last update, version 47.0.22.9 x64, the screen is flickering whenever I move my mouse over an artboard. It's extremly annoying to work with at the moment.

 

Does anyone know a solution for this?

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Adobe Community Professional ,
Jan 31, 2022 Jan 31, 2022

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Hi, this is the first time I hear of a similar problem. Do you use an external monitor?

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Community Beginner ,
Jan 31, 2022 Jan 31, 2022

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Hi!
Yes I do, curently using 2 external monitors 🙂 

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Community Beginner ,
Jan 31, 2022 Jan 31, 2022

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It only flickers within XD's canvas, not on the whole screen.
The odd thing is that it just stopped doing this now.
I restarted XD to see what will happen and now it started to only flicker in the preview. When I decouple all external screens (just use my laptops screen) XD working canvas starts to flicker again.

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Adobe Community Professional ,
Feb 01, 2022 Feb 01, 2022

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Hi, thank you for providing us with all this information. Have you tried doing a fresh install of Adobe XD?

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New Here ,
Aug 08, 2022 Aug 08, 2022

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Same issue here, makes XD unusable. Soon going to try Figma, to see if it works as alternative.

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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

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Hi Jens17455995xsfo,

 

Thank you for reaching out. If you allow, I'll try my best to assist you with this. It would be great if you could provide the following details so that we can identify the cause and troubleshoot it? 

 

  1. Please share the OS build and the version of XD. 
  2. Since when are you experiencing this issue?
  3. Are you using multiple screens? If yes, is it happening when you disconnect the screens? 
  4. Are you in a managed/enterprise environment? 

 

Thanks,

Atul_Saini

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