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Error 44 when sharing documents in XD.

Adobe Employee ,
Sep 27, 2019 Sep 27, 2019

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Some variants of this error message: Error 44:47 and 44:23, 44:63 

Try the solutions in the order in which they are listed. 

  • Reduce number of assets in your files and retry 
  • Split your artboards into two separate files and retry. 

 

While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it. 

To get in touch with Adobe Support for investigation, use this link  Contact Customer Care 

 

Thanks, 

Preran 

 

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Product performance , Share or publish

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replies 174 Replies 174
Adobe Employee ,
Jan 13, 2020 Jan 13, 2020

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Hi there,

 

We are sorry to hear you are having trouble using Adobe XD. We had a similar discussion regarding in the past here: https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents/m-p/10635971. We would request you to please try the solution mentioned in the post and let us know if that helps.

 

Note: Merged Post

 

Thanks,

Harshika

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Community Beginner ,
Dec 18, 2019 Dec 18, 2019

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Hi,
I’m facing an issue during sharing my project for development (Share for development feature). ‘Updating public link…’ is reaching 100%, but in the end a warning pop-up is appearing with information: "Something went wrong. (Error 44:76)
Screenshot 2019-12-17 at 3.34.36 PM.png

Could you please advise how should I resolve it? And what is the reason of this issue?
I would highly appreciate it.
Thank you
Kat

 

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Adobe Employee ,
Dec 18, 2019 Dec 18, 2019

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Hi katarzynas50665075,

 

Thanks for using XD. We regret the inconvenience caused. Error 44:xx appears due to 

  • Network issue
  • Artboard size exceeding the max limit
  • Bitmap size exceeding max limit during export.

Please refer to this link for more details https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html and let us know if you were able to resolve the issue.

 

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Community Beginner ,
Dec 26, 2019 Dec 26, 2019

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Thank you Shwetha!

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Adobe Employee ,
Dec 18, 2019 Dec 18, 2019

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Hi Kat,

 

We are sorry to hear you are having trouble sharing your design for development in XD. In addition to what Shwetha has suggested, we have curated the post with the solutions that helped our customers in past with the similar issue. We would request you to please try the solutions mentioned in this post: https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents/m-p/10635971/thread-id/16657.

 

Let us know if that helps.

 

Thanks,

Harshika

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Community Beginner ,
Dec 26, 2019 Dec 26, 2019

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Thank you Harshika!

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Adobe Employee ,
Dec 26, 2019 Dec 26, 2019

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We are happy to help. Please let us know if the solutions provided above helped you in coming back on track. 

 

Thanks,

Harshika

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Community Beginner ,
Jan 14, 2020 Jan 14, 2020

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Same problem here. When will this be resolved?

Since september and nothing. And this problem is way more old then this.

 

It's frustrating.

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New Here ,
Jan 15, 2020 Jan 15, 2020

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When i want to share my project it brings Error  44:47

Help to solve it please!!!

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Community Expert ,
Jan 15, 2020 Jan 15, 2020

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Have a look in this thread and see if it helps to solve your problem.

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New Here ,
Jan 29, 2020 Jan 29, 2020

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In my file only 100 artboard is there. While publishing after showing 100% it paused and after 15-20 min, I am getting "Error 44:63". Any how after that, 5 to 6 screens in the flow is not showing. It's loading forever. In both the state (With password and public link) It's the same problem. 

 

Please help me on that.

 

Thanks,

Haimanti

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Adobe Employee ,
Jan 29, 2020 Jan 29, 2020

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Hi Haimanti,

 

We are sorry to hear you are having trouble sharing the XD design. Would you mind trying the steps mentioned in this post: https://community.adobe.com/t5/adobe-xd/share-error-44-when-sharing-documents-in-xd/m-p/10635971?

 

Let us know if that helps.

 

Thanks,

Harshika

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Explorer ,
Jan 29, 2020 Jan 29, 2020

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So, we pay for this software and since september 2019 i can't upgrade my prototype for the development team.
And your recommendation is split my artboards?
This is ruining my deliverables.
I can not wait the solution, not anymore. I need to solve this situation and i will change XD for other software. Sorry guys.

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Adobe Employee ,
Jan 30, 2020 Jan 30, 2020

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Are you still facing this issue in Adobe XD 26?

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Participant ,
Jan 30, 2020 Jan 30, 2020

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I have to check it. I turned off the assets for download for now and generated the assets manually, until it's solved. The split solution is not good.

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Explorer ,
Jan 31, 2020 Jan 31, 2020

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Hi @Preran
XD version 26.0.22.5
CC version 4.3.24.11

@fnonaka

Turn off the assets for download is not a option for us.

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Adobe Employee ,
Feb 03, 2020 Feb 03, 2020

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Hi All,

 

We have an latest version of XD available (26.0). Would you mind confirming if the issue hasn't been resolved?

@lformariz_mazzatech , could you please check if you've marked any asset for download in your design?

 

We will try our best to help.

 

Thanks,

Harshika

 

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Community Beginner ,
Feb 03, 2020 Feb 03, 2020

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Hi Harshika!

 

I Tested with 26.0.22.5 and it works!

With the same cloud file and 2036 assets.

 

Congrats!

 

Screen Shot 2020-02-03 at 19.52.08.png

 

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Participant ,
Feb 04, 2020 Feb 04, 2020

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wow! 2036 assets!? Aren't you repeating the same assets?

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Community Beginner ,
Feb 05, 2020 Feb 05, 2020

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nope 🙂

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Participant ,
Feb 04, 2020 Feb 04, 2020

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Hi! Finally it worked for me! With 119 assets for downloading.

 

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Adobe Employee ,
Feb 10, 2020 Feb 10, 2020

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Thank you for the confirmation. We are glad to hear you are back on track and appreciate your patience. Please let us know if you face any trouble in future for any query related to Adobe XD.

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Feb 27, 2020 Feb 27, 2020

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When trying to create a link, I keep getting an error message saying "something went wrong. Please try again. Error 44:47". This happens when I try to create a link for a project that was created with a  previous version. It does not happen if I create a new project with the latest version. Thoughts? Solutions?

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Adobe Employee ,
Feb 27, 2020 Feb 27, 2020

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Hi Curtissmith,

 

I understand it could be frustrating for you. I will try my best to help. Could you please try the solution suggested in this post: https://community.adobe.com/t5/Adobe-XD/Error-44-when-sharing-documents/m-p/10635971/thread-id/16657?

 

Let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Mar 12, 2020 Mar 12, 2020

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Suddenly I can't create links anymore. When trying to create a link, I keep getting an error message saying "something went wrong. More Information". Happens in every document, I tried to create a fresh one with just one empty artboard: still the same error. Need help, because I really need to share links!Error messageError message

 

MacOS Catalina 10.15.3
XD Version 27.2.12.4

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